1. Overview

Silvanus is committed to protecting your privacy and handling your personal data in a secure and responsible manner. This policy outlines how we collect, use, and protect your information.

2. Information We Collect

We may collect and process the following information:

  • Name

  • Email address

  • Phone number

  • Project details submitted through enquiry forms

  • Any additional information you choose to provide

3. How We Use Your Information

Your information is used to:

  • Respond to enquiries

  • Provide quotes and manage commissions

  • Communicate throughout the design and build process

  • Improve our services

We do not sell or share your personal data with third parties for marketing purposes.

4. Data Storage & Security

Your information is stored securely and only retained for as long as necessary to fulfil the purpose it was collected for.

We take reasonable steps to protect your data from unauthorised access, loss, or misuse.

5. Sharing Your Information

We may share your information only where necessary, for example:

  • Delivery or courier services

  • Payment processing providers

All third parties are expected to handle your data securely and in accordance with data protection laws.

6. Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data where appropriate

To exercise any of these rights, please contact us using the details below.

7. Cookies

This website may use cookies to improve your browsing experience and understand how the site is used. You can manage or disable cookies through your browser settings.

8. Contact

If you have any questions about this Privacy Policy or how your data is handled, please get in touch: Contact

9. Updates

This policy may be updated from time to time. The latest version will always be available on this page.

Privacy Policy